Reference

What You Agree To When You Use 22hb

These terms set out how your 22hb account works, what we expect from you, and what you can expect from us. Access and use of this platform depends on your local law and eligible region — please read this before you open an account.

Account eligibility rulesbKash, Nagad, Rocket wallet conditionsWithdrawal and verification stepsAccount suspension groundsDispute and contact process

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How These Terms Apply to Your Account

22hb Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 22hb, you confirm that you have read these terms and that you meet the eligibility conditions for your region. We operate this platform for supported regions only, and availability depends on the laws that apply where you are. You are responsible

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for checking whether access is lawful in your location before you proceed. These terms apply to every action you take on your account — deposits via bKash, Nagad or Rocket; withdrawals to your registered wallet; placing bets; and any account changes you request. We may update
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these terms when our services change, and we will notify you through your registered contact details. Continued use of your account after a notice period means you accept the revised terms. If you disagree with any update, you should close your account and stop using the
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platform. We do not waive any right under these terms by choosing not to enforce it in a particular case.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT TERMS

Reach Us About Any Terms Question

If any part of these terms is unclear, or you want to raise a concern about your account, our support team is the right first step. You can contact us through live chat, email, or your account message centre. We aim to respond to terms-related queries with a written answer so there is a clear record on both sides.

Team online

Live Chat

Start a chat directly from your account dashboard for quick terms clarifications or account status questions.

Email Support

Send a detailed query to our support address for written responses on wallet conditions, account restrictions or dispute steps.

Account Message Centre

HOW WE HANDLE IT

Account Security and Fair Use Commitments

We take the integrity of your account seriously. Every account goes through a wallet verification step before withdrawals are processed — this means the bKash, Nagad or Rocket number on your account must match the one used for deposits. We store your account data securely and do not share it with third parties outside our operational and payment partners. If you believe your account has been accessed without your permission, contact support immediately so we can freeze the account while we investigate.

Wallet Verification

Your withdrawal wallet — bKash, Nagad or Rocket — must be verified against the account name before any payout is processed.

Account Security

We use session-based access controls. If an unusual login is detected, your account may be temporarily held for review.

Data Retention

Account records, including transaction logs for bKash, Nagad and Rocket deposits, are retained for the period required by our operational policy.

Requesting Changes

To update registered wallet details or account information, contact support with identity verification — changes are not instant and require a review period.

Common Questions About These Terms

These are the questions we hear most often about how the terms affect your account day-to-day — from wallet conditions to what happens if your account is flagged.

Yes. Every deposit and withdrawal through bKash, Nagad or Rocket is covered by these terms. Your wallet number must be registered on your account before transactions are processed.

We may suspend an account immediately if we detect a terms breach, suspected fraud, or a wallet mismatch. In most cases we will contact you at your registered details to explain the next steps.

You should stop using the platform and close your account before the update takes effect. Continuing to use your account after the notice period counts as acceptance of the revised terms.

Contact our support team through live chat or email and complete the identity verification step. Wallet changes are not processed instantly — they go through a review before the update is confirmed.

Access depends on your local law and the eligible regions we support. It is your responsibility to confirm that using this platform is lawful in your specific location before opening an account.

Reach out to support immediately via live chat or the in-account message centre. We can place a temporary hold on your account while the access issue is reviewed and resolved.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoFootball Goalzone InfoAbout Us

What You Agree To When You Use 22hb

Reach Us About Any Terms Question

Live Chat

Email Support

Account Message Centre

Account Security and Fair Use Commitments

Wallet Verification

Account Security

Data Retention

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to my bKash and Nagad transactions?

02 Can my account be suspended without warning?

03 What happens if I disagree with a terms update?

04 How do I request a change to my registered wallet details?

05 Is access to 22hb available everywhere in Bangladesh?

06 Who do I contact if I think my account was accessed by someone else?

Terms & Conditions

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