Reference

How 22hb Handles Your Personal Information

This Privacy Policy covers what data 22hb collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our mobile lobby.

Account data kept securebKash, Nagad, Rocket payment data handled carefullyYou can request your data anytimeNo data sold to third partiesContact us to update or delete records

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard security measures to protect the data stored against your account. This covers your login credentials, your bKash, Nagad or Rocket payment references, and any identity documents submitted during account verification. Cookies are used to keep your session active across devices — so if you start on mobile and switch to a desktop browser, your account state carries over. We retain account data for as long as your account is active and for a period after closure as required by applicable standards. You can request we correct inaccurate data or ask what we hold — contact support to start that process.

Account Security

Login credentials and account details are stored with encryption. OTP verification is required for sensitive changes, keeping your account access controlled on any device.

Cookie Use

Cookies maintain your session and remember your device, so returning to the lobby on mobile or desktop does not require a full login each time.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You may request deletion; we will confirm what can be removed under applicable rules.

Payment Data Handling

bKash, Nagad and Rocket transaction references are stored to reconcile your deposits and withdrawals. We do not store your full mobile wallet credentials.

What We Collect and Why We Collect It

22hb Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 22hb, we collect the information you submit — your name, contact details, and the payment method you choose, whether that's bKash, Nagad or Rocket. We record transaction references tied to your wallet to confirm deposits and process withdrawals correctly. We

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also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. If you contact our support team, the contents of that conversation are stored against your account record. We do not
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collect more than we need. We do not share your personal details with advertisers. Some data processing may involve third-party service providers who help us run the platform; those partners are bound by data agreements and cannot use your information for their own purposes. Your rights
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over this data — including access, correction and deletion — depend on the laws of your country and the eligible regions from which you access the platform. Nothing in this policy creates legal certainty about rights that local law does not extend to you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about your personal data, want to see what we hold on your account, or need to correct something, our support team is the right first stop. You can reach us by live chat inside the 22hb mobile browser session, by email, or through the in-account help form. We aim to acknowledge data requests within a reasonable period, though response times depend on the nature and complexity of your request.

Common Questions About Your Privacy at 22hb

These are the questions we hear most often about data, cookies and account records. If something here does not cover your situation, reach out to support via live chat or the in-account help form.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad or Rocket. We also log device and session data to secure your account.

We do not sell your data. Some service providers help us operate the platform and may process data on our behalf. They are bound by agreements that prevent independent use of your information.

Yes. Contact support via live chat or the in-account help form and submit a data access request. We will respond within a reasonable period. Your rights depend on your local law and eligible region.

We store transaction references tied to your wallet to confirm deposits and process withdrawals. We do not store your full mobile wallet PIN or full account credentials.

We use session cookies to keep you logged in across devices and to remember your preferences. You can manage cookies in your browser settings, though this may affect how the mobile lobby functions.

Log in, go to Account, then Help, and submit a privacy request. Or use live chat. We will review what can be corrected or deleted under applicable standards and local law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Express Info22Hb Banking

How 22hb Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Payment Data Handling

How to Contact Us About Your Data

Common Questions About Your Privacy at 22hb

01 What personal data does 22hb collect when I open an account?

02 Does 22hb share my data with other companies?

03 Can I see what data 22hb holds about my account?

04 How are my bKash, Nagad or Rocket payment details handled?

05 What cookies does 22hb use and can I turn them off?

06 How do I request that 22hb corrects or deletes my data?

Privacy Policy

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